Privacy Policy
Last updated
Who we are
INFLEXIONS Advisory Services Inc. ("INFLEXIONS", "we", "us") is a boutique business advisory firm based in Montréal, Québec. This policy explains what personal information we collect through inflexions.ca, why we collect it, and the choices you have. It applies to both the English and French versions of this website.
Information we collect
Contact form. When you send us a message, we collect the name, email address, and any other details you include so we can reply. If you share financial or business information in your message, we treat it as confidential.
Session bookings. If you book a free advisory session, scheduling is handled by Calendly on their platform. They receive your name, email address, and the time you select so the meeting can be booked and reminder emails sent. Calendly handles that information under its own privacy policy.
Website analytics. With your consent, we collect privacy-friendly, aggregated statistics about how the site is used — pages visited, approximate region, and device type. This helps us improve the site. The analytics tools only load after you accept cookies, and they are not used for advertising.
How we use your information
We use the information you give us to respond to your questions, schedule and prepare for advisory sessions, and follow up on conversations you have asked us to have. We also use aggregated, non-identifying analytics to keep the site working well.
We do not sell, rent, or trade your personal information, and we do not use it for automated decision-making or profiling.
Sharing and service providers
We share personal information only with the service providers that help us operate the site and our services — for example, the platform that delivers our email and contact-form messages, and Calendly for scheduling. Each handles data on our behalf. We may also disclose information where required by law.
Our service providers may process data in Canada or in other countries. Where information leaves Canada, we rely on contractual protections with those providers, consistent with Québec's Act respecting the protection of personal information (Law 25).
Retention
We keep personal information only as long as needed for the purposes above — for example, to answer your question or maintain a business relationship — and then delete or anonymize it, unless we are required to keep it longer.
Your rights and choices
You can ask us for a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, or withdraw your consent to our use of it at any time. If you are in Québec, you also have the rights set out in the Act respecting the protection of personal information (Law 25), including the right to lodge a complaint with the Commission d'accès à l'information du Québec.
To make a request or withdraw consent, email info@inflexions.ca. We will respond within 30 days.
Cash Horizon
Our free Cash Horizon forecasting tool lives on its own site at cashhorizon.inflexions.ca and has its own privacy notice there. This policy covers only the main inflexions.ca website.
Changes to this policy
We may update this policy from time to time. The date at the top shows the current version, and material changes will be noted on this page.
Contact
Questions about this policy or how we handle personal information? Email info@inflexions.ca.